Protecting Your
Privacy Matters.

1. Information We Collect

We may collect personal information when you voluntarily provide it to us through our website or through communication with the Trust.

Information You Provide

Depending on how you interact with us, this may include:

• Your name
• Email address
• Phone or mobile number
• Address or location information that you choose to provide
• Information submitted through contact or enquiry forms
• Information provided when expressing interest in volunteering, partnerships or other Trust activities
• Information provided in connection with donations, where applicable
• Any other information that you voluntarily choose to share with us

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by the website or by services used to operate and analyse the website. This may include information such as browser type, device type, approximate location, pages visited, referring website, and general website usage information.

2. How We Use Your Information

We may use information provided to us for legitimate Trust-related purposes, including:

• Responding to your enquiries and messages
• Communicating with you about Trust activities
• Processing and acknowledging donations, where applicable
• Managing volunteer or partnership enquiries
• Improving our website and user experience
• Understanding website usage and improving our content
• Maintaining website security and preventing misuse
• Complying with applicable legal or regulatory requirements

3. Donations and Payments

If you choose to make a donation through our website, you may be required to provide certain information necessary to complete the donation or payment process.

Payment transactions may be processed through third-party payment providers. Payment providers may collect and process payment information according to their own privacy policies and terms.

We do not intend to collect or store complete payment card information such as your full card number, CVV or similar sensitive payment credentials on our website unless specifically required by a lawful and appropriately secured process.

4. Communication With Us

If you contact us by email, phone, contact form or any other communication channel, we may use the information you provide to respond to your request and maintain appropriate records of our communication.

We may also contact you when reasonably necessary in connection with a donation, enquiry, volunteer request, partnership discussion or other interaction you have initiated with the Trust.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies. Cookies are small files that may be stored on your device when you visit a website.

Depending on the services enabled on our website, cookies may be used for purposes such as website functionality, preferences, security, analytics and understanding general website usage.

You can usually manage or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

6. Third-Party Services and External Links

Our website may contain links to external websites, services or platforms operated by third parties.

These third-party websites have their own privacy policies and terms. We are not responsible for the privacy practices, security or content of websites that we do not operate.

We encourage you to review the privacy policies of external websites before providing them with your personal information.

7. Data Security

We take reasonable steps to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security of information transmitted to or through our website.

8. Data Retention

We may retain personal information for as long as reasonably necessary for the purpose for which it was collected, for legitimate operational requirements, or where retention is required by applicable law.

When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and administrative requirements.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate involvement or consent from a parent, guardian or other authorised person where required.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate steps where necessary.

10. Your Privacy Rights

Depending on applicable law, you may have rights concerning the personal information we hold about you. These may include requesting access to information, requesting correction of inaccurate information, or raising concerns about how your information is used.

If you would like to make a privacy-related request, please contact us using the details provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, activities, operational practices or applicable legal requirements.

When we make changes, the updated version will be published on this page with a revised "Last Updated" date.

We encourage visitors to review this page periodically to stay informed about how we handle personal information.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact us.